Call Tracking


The Moment You’ve Been Waiting for: How to Answer the New Dental Patient Phone Call

new dental patient phone call

If you’re like most other successful dental practices, you invest a lot of time and money with an experienced dental marketing company to attract new patients. If your marketing is doing its job, that will lead to new patients calling your office to learn more about your practice or, better yet, schedule appointments. But are […]

Added on: December 29, 2020 | Posted In: Call Tracking, New Patients

The Best Call Tracking Software for Your Dental Office

call tracking software

“How did you hear about our office?” As surprising as it may be in today’s digital world, many practices still consider that to be “tracking” their dental advertising. (As a marketer, just hearing that question makes me cringe more than the sound of fingernails screeching across a chalkboard.) Obviously, those dentists are barely scratching the […]

Added on: June 2, 2020 | Posted In: Call Tracking, Dental Marketing

Dental Call Tracking: The Hidden Cost of Missing a New Patient Call

dollar bill under puzzle pieces

The phone rings. A patient is checking out at the front desk, one just walked in the front door, and hygiene is walking another patient up to checkout. What happens? Obviously, the phone call goes unanswered. You’re not an octopus with 8 arms to do everything needed all at once, after all. And besides, they’ll […]

Added on: November 14, 2019 | Posted In: Call Tracking

Use Dental Call Tracking to Improve Your Patient Conversion Rate

woman answering phone with headset

The industry standard phone conversion metric for dentists is 30%-50%. That means for every 100 people who call your private dental practice, 30-50 of them are scheduled for an appointment by the end of the phone call. That number may sound acceptable, but most dental practices fall below that conversion rate. Your phones are the […]

Added on: November 7, 2019 | Posted In: Call Tracking

3 Simple Ways To Reduce Cancellations In Your Dental Office

man dialing office phone

Cancellations Kill Production Picture this: You received three cancellations yesterday and four for today. Your overworked scheduling coordinator immediately scatters to find the short call patient list to fill the holes in your schedule. She tries everything in her power to fill it but still no luck. You lose money and completely blow your chance […]

Added on: October 31, 2019 | Posted In: Call Tracking, New Patients