COVID-19 Resources for Dental Offices

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We’re here to help.

At Golden Proportions Marketing, we stand ready to help dental offices navigate the uncertainty surrounding the rapidly evolving coronavirus situation. Please bookmark this page for COVID-19 resources and refer to this page for the latest updates and advice as this situation continues to develop.

COVID-19 Marketing Resources for Dental Offices

How to Get Great Dental Patient Referrals During Not-So-Great Times

Transform Your Dental Office Into a More Positive Patient Experience

Creating a Positive Experience for Dental Patients (Even During a Pandemic)

Will Your Dental Marketing Be “All Right” After Covid-19?

Dental Websites for a Post-COVID World

Economic Recovery for Dental Practices after COVID-19

How Neuroscience Can Help Dentists Lead Their Teams Through COVID-19

How Marketing Can Overcome the New Dental Patient Objections After COVID-19

Three Sources for Social Media Ideas to Help Your Dental Office Through Covid-19

Teledentistry: It’s Not Just for COVID-19

CARES Act Will Offer Many Benefits for Dental Practices

Two Delta Dental Companies Offer COVID-19 Assistance to Dentists

How Dentists Can Be Helpers During COVID-19

Update Your Dental Office’s Google My Business Page During COVID-19

What is Considered “Emergency” Dental Care During COVID-19?

Social Post Ideas: Coronavirus Communication with Your Dental Patients

Templates and Scripts

Don’t have time to write communications to your patients? No worries, we have you covered! Use the templates below to keep everyone updated.

Office Reopening Scripts

Use these scripted messages in emails, text messages, website pop ups and more to let your patients know you are reopening for business.


Letter to Patients: Precautions

Use this template as a guide for communicating to your patients what precautions you are taking to make their visit to your office safe.


Letter to Patients: Emergencies Only

Use this Word template to inform your patients that you will only be accepting emergency appointments in accordance with the ADA’s recommendation to postpone elective procedures.


Letter to Patients: What is an Emergency?

Use this Word template to help your patients understand what a dental emergency is and when they should call you for an appointment.

ADA Guide for Patients (What is a Dental Emergency?)


Letter to Patients: Closing Office

Use this Word template to inform your patients that you will be closing your office.


Voicemail Scripts

Use these voicemail scripts to let your patients know your temporary changes to your office’s scheduling procedures.


Website Popups

Use these templates to add a popup to your website notifying patients about your current COVID-19 policy.


Answering COVID-19 FAQs from Patients

Scripts for answering some of the toughest questions you will face.

Content Ideas

Feel free to borrow these ideas for social and blog posts to keep your patients engaged.

Social Post Ideas

Use these sample Facebook posts to communicate with your patients through social media.

ADA’s MouthHealthy site for preventive care social post ideas

Healthwise library of COVID-19 content

Supplemental dental health recommendations to share with your patients from Authority Dental


Sample Video for Patients

Check out this video from one of our clients. It’s a great idea for reassuring patients that your office is a safe place to visit.


Sample Radio Spot

Listen to how Waters Dental Group tastefully changed their radio message in response to COVID-19.

Leadership

The Time for Leadership

Dr. Paul Homoly, CSP, teaches how “adaptive capacity” can make us stronger as we pass through times of crisis like COVID-19.

Leading with the Brain in Mind: Guiding Your Team Through the Uncertainty of a Global Pandemic

Dave Striegel, Ph.D. explains how neuroscience can provide important leadership skills for dentists.

Crisis Leadership Self-Assessment

Take this quiz from the Center for Creative Leadership to see if you’re fully prepared to lead your dental team through COVID-19.

PPE Suppliers

Business and HR Issues

Cash Flow Projection Worksheet

Use this worksheet from The Willeford Group to plan your cash flow over the next three months.


What is Considered “Emergency” Dental Care During COVID-19?

Uncertain about what is considered emergency dental care during the COVID-19 crisis? Follow these guidelines to help decide which procedures to postpone.

ADA Guidelines for Emergency, Urgent, and Routine Care


Professional Liability FAQs

Medpro answers some of the most commonly asked questions regarding COVID-19 liability issues.


Template Letter to Employees Regarding Wage Supplements

Use this Word template to inform your staff about their options for wage supplements.


SBA Disaster Loan Application Guide

This guide will walk you through what’s involved and required when applying.


ADA Webinar Replay on SBA Loans

A panel of experts explains the EIDL and PPP Loans.


Office Equipment Shutdown Checklist

Reference this equipment shut-down checklist from our friends at Benco Dental if you are temporarily closing your office.


59 Mental Health Resource for Health Care Providers

These online resources can help individuals stay mentally healthy, no matter the circumstances.


The Ultimate Roadmap to the OTHER SIDE of the COVID-19 Crisis

A free checklist from ACT Dental to rebound from COVID-19.

COVID-19 News and Reference