March 16th, 2020

COVID-19 Resources for Dental Offices

We’re here to help.

At Golden Proportions Marketing, we stand ready to help dental offices navigate the uncertainty surrounding the rapidly evolving coronavirus situation. Please bookmark and refer to this page for the latest updates and advice as this situation continues to develop.

Marketing Resources for Dental Offices

Templates and Tools

Don’t have time to write communications to your patients? No worries, we have you covered! Use the templates below to keep everyone updated.

Letter to Patients: Precautions

Use this template as a guide for communicating to your patients what precautions you are taking to make their visit to your office safe.

Letter to Patients: Emergencies Only

Use this Word template to inform your patients that you will only be accepting emergency appointments in accordance with the ADA’s recommendation to postpone elective procedures.

Letter to Patients: What is an Emergency?

Use this Word template to help your patients understand what a dental emergency is and when they should call you for an appointment.

ADA Guide for Patients (What is a Dental Emergency?)

Letter to Patients: Closing Office

Use this Word template to inform your patients that you will be closing your office.

Voicemail Scripts

Use these voicemail scripts to let your patients know your temporary changes to your office’s scheduling procedures.

Website Popups

Use these templates to add a popup to your website notifying patients about your current COVID-19 policy.

Apple COVID-19 Screening Website and App

Use Apple’s website or app to screen patients in your office or have them pre-screen at home.

Content Ideas

Feel free to borrow these ideas for social and blog posts to keep your patients engaged.

Social Post Ideas

Use these sample Facebook posts to communicate with your patients through social media.

ADA’s MouthHealthy site for preventive care social post ideas

Healthwise library of COVID-19 content

Supplemental dental health recommendations to share with your patients from Authority Dental

Sample Video for Patients

Check out this video from one of our clients. It’s a great idea for reassuring patients that your office is a safe place to visit.

Sample Radio Spot

Listen to how Waters Dental Group tastefully changed their radio message in response to COVID-19.


Business and HR Issues

What is Considered “Emergency” Dental Care During COVID-19?

Uncertain about what is considered emergency dental care during the COVID-19 crisis? Follow these guidelines to help decide which procedures to postpone.

ADA Guidelines for Emergency, Urgent, and Routine Care

Professional Liability FAQs

Medpro answers some of the most commonly asked questions regarding COVID-19 liability issues.

Template Letter to Employees Regarding Wage Supplements

Use this Word template to inform your staff about their options for wage supplements.

SBA Disaster Loan Application Guide

This guide will walk you through what’s involved and required when applying.

Office Equipment Shutdown Checklist

Reference this equipment shut-down checklist from our friends at Benco Dental if you are temporarily closing your office.

COVID-19 Employer Obligations & FAQ

News and Reference

COVID-19 Resources